Cancelation & Rescheduling Policy

Make any needed changes 48 Hours BEFORE your appointment

Please give us enough notice to fill an opening, we do not enjoy enforcing this policy.This policy is in place to protect our artists and the work they put into their appointments prior to arrival. 

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• Cancelations need to be made PRIOR to 48 hours before your appointment via the “cancel/change” button found in all scheduler notification emails to avoid cancelation fee’s up to 100% of the days service.

  • If we are able to fill the time slot upon notice of cancelation, no cancelation fee’s will be charged to the card held on file at booking. If we are unable to fill your appointment, we will be put in a position to enforce our cancelation policy as stated above, please give us as much notice as possible. 

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• Reschedules made within 48 hours of the appointment will need to rebook and place another retaining deposit to hold the new appointment.  If an appointment is rescheduled more than 2 times from the original booking date, a new deposit will be required to continue reserving a day and time for the project.

 

Important: Use your booking emails to reschedule at anytime before 48 hours. Do not call or text the shop to cancel or reschedule, unless you are past the 48 hour mark or have an emergency. ​

 

Bluebird Ink does not offer returns of any kind, including retainers, deposits, booking fees, or service charges.